Live E-Bike Consultation

Live E-Bike Chat Consultation | We’ll help you find your electric bike!

You know yourself. We know our bikes. Together, we can find the bike that fits your lifestyle.

That’s why we offer you personalized e-bike advice. Here, you can ask us any questions you have about the electric bike of your choice. Or simply share your thoughts so we can figure out which e-bike is right for you.

• Advice on bike type: Which bike suits your lifestyle?
• Technical advice: How do the specs affect the riding experience?
• Sales advice: We’ll answer your questions about payment.

How the live e-bike consultation works

When you open the chat window, you can type in your first questions just as you would on Google. But instead of an algorithm, one of our experts will answer your questions. Depending on which member of our team is online, you’ll be matched with a personal advisor . They won’t switch between consultations—they’ll be there just for you.

The live chat works best when both parties are online at the same time. That’s why we respond to your first inquiry within a few minutes.

You can reach us Monday to Friday from 09:00-12:00 and 13:30-17:00.

Click the Live Chat window on the right-hand side of the screen to get advice from one of our experts.